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online safety and digital citizenship specialist

Amazon staff listen to customers' Alexa recordings, report says

Amazon staff listen to customers' Alexa recordings, report says

Amazon staff listen to customers' Alexa recordings, report says
11 April 2019

When Amazon customers speak to Alexa, the company’s AI-powered voice assistant, they may be heard by more people than they expect, according to a report.

Amazon employees around the world regularly listen to recordings from the company’s smart speakers as part of the development process for new services

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